Your First Service Is Free

🛠️ Specialized Emulator Support

Tried general guides and the issue is still there? Start with your first service for free and receive a written review and guidance through Discord. Paid services remain available for additional requests or live setup assistance.

Your first service is free. Open a private ticket and submit the issue details. After using the free service, you can choose written diagnosis or live installation and setup guidance through Discord.

🆓 Your First Service Is Free

Each user receives one free first request covering an issue with one game in a supported emulator, followed by written guidance and recommended steps through a Discord ticket.

  • Review of the issue description and when it occurs.
  • Review of the Log file, images, or video when available.
  • Review of device specifications and current settings.
  • Identification of the likely technical cause.
  • Written solution steps and recommended settings.
  • One written follow-up after applying the steps.
Free service: Available once per user and covers an issue with one game.
Written Result

Problem Diagnosis and Solution Plan

19 SAR

A written diagnosis for a specific technical case within one emulator, including a review of the submitted information, settings, technical cause, and solution plan.

  • Review of the Log file, images, or video when available.
  • Review of device specifications and current settings.
  • Identification of the likely technical cause or limitation.
  • Ordered solution steps and recommended settings.
  • Explanation of the best practical option for the case.
  • One written follow-up after applying the steps.
Suitable when the emulator is already installed and you need a written result and a clear plan to apply yourself.
Setup and Guidance

Emulator Installation and Setup via Discord

49 SAR

A live Discord guidance session to install and configure one emulator for your device while you perform the steps yourself.

  • Technical diagnosis is included in the service price.
  • Live Discord session for up to 45 minutes.
  • Installation of the emulator from its official source.
  • Graphics, audio, and performance configuration.
  • Folder and path configuration.
  • Controller setup and button mapping.
  • Testing emulator operation and settings during the session.
  • A written summary of the final settings inside the ticket.
Guidance is provided through Discord while the user performs the steps on their device.

✅ What Do You Receive?

This is not a general reply or a universal settings preset. The case is reviewed according to your device, emulator, and the information submitted inside the private ticket.

  • A case-specific review instead of random troubleshooting.
  • A clear explanation of the cause and practical options.
  • Ordered settings and steps for later reference.
  • Private and organized communication through Discord.
  • A defined follow-up after applying the steps.
Important: The installation and setup service is independent and already includes diagnosis. Diagnosis does not need to be purchased first.

🎮 Supported Emulators

Cases involving the following emulators can be submitted. Each request is handled according to the device, settings, and reported issue:

RPCS3 PCSX2 Cemu Xenia Xemu Dolphin DuckStation Vita3K shadPS4 Ryujinx

📋 How to Submit a Request

Open a private ticket in the HAKAMIQ Discord community.
Send the issue description, Log file, images, and required details.
Free-service eligibility or the suitable paid service is confirmed.
You receive the free guidance or the paid-service details before starting.

📂 What Is Required Inside the Ticket?

  • The emulator name and version.
  • The game name and serial number, if available.
  • A detailed description of the issue and when it appears.
  • Whether the game worked previously.
  • The solutions or settings already tried.
  • The original emulator Log file when available.
  • A clear error image or a short video of the issue.
Log File: It often contains the emulator version, device specifications, and settings in use. Missing information will be requested inside the ticket.
Upload the Log file exactly as the emulator created it instead of copying its contents into the message. If it is large or there are several files, place them in one password-free ZIP file.
Privacy Notice: A Log file may contain your Windows username or local paths, so send it only inside the private ticket.

⚖️ Summary of Service Terms

The free service is available once per user and covers an issue with one game in a supported emulator.

After using the free service, written diagnosis or live installation and setup guidance can be selected.

The request scope, suitable service, and price are defined before any paid service begins.

HAKAMIQ commits to providing the technical work and deliverables described in the selected service.

When a technical limitation related to the emulator or device exists, the cause and best practical option are explained.

Guidance is provided through Discord while the user performs the steps on their device.

Using the service means that you have reviewed the Terms of Use and Privacy Policy .

❓ Frequently Asked Questions

Is the first service free?
Yes. Each user receives one free first request covering an issue with one game in a supported emulator, followed by written guidance inside the ticket.
What happens after using the free service?
You can request Problem Diagnosis and Solution Plan for 19 SAR or Emulator Installation and Setup via Discord for 49 SAR.
What do I receive with the diagnosis service?
You receive a written result explaining the likely technical cause, recommended settings, ordered solution steps, and one written follow-up.
Must I purchase diagnosis before installation and setup?
No. Installation and setup is an independent service and includes technical diagnosis in its price.
How is the installation and setup session delivered?
The session is delivered through Discord. Screen sharing can be used when needed while the user performs the steps.
Is this service an alternative to preloaded game drives?
A preloaded drive is intended for a general ready-made library, while this service focuses on configuring an emulator or handling a specific technical case on your device.

Start with Your First Service for Free

Open a private ticket in the HAKAMIQ Discord community and submit an issue with one game. Paid services are available for future requests after the free service has been used.

🎫 Start Your Free Service on Discord

The free service is available once per user and covers an issue with one game.

Surely, in the remembrance of Allah do hearts find comfort.

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